Smart Books is firmly committed to the security and protection of personal information of our users. This Privacy Policy governs the manner in which Smart Books collects, uses, maintains and discloses information collected from users (each, a “User”) of Smart Books.

By accepting the Smart Books Privacy Policy and/or using the services you consent to the collection, use and processing of personal information as described herein.

If you have any questions or concerns about data protection, you are welcome to also contact us by email at this address: support@bailssoft.com

COLLECTION AND USE OF DATA

We take data security extremely seriously and handle your data with the same care and consideration you'd want us to.

We despise being spammed by unwanted emails so have no intention of doing the same to you.

All of this is kept in our secure database and never shared with third parties.

WHAT DO WE COLLECT AND WHY?

We only ask for the minimum information we consider necessary to provide the best experience. It is our responsibility to keep your data safe and confidential. When you send emails to the developer, the software version will be included. This is used for the developer to know what version you use. This information helps the developer to more effectively respond to your customer service requests and support needs.

We ask for your consent to grant us permission to access your premise server and database as soon as you open the software. Your remote access is also used for updating exe, update version, execute database script and fixing you reported issues.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from users in a variety of ways. When you send an email to the developer, your email address will be known by the developer. When you leave some comments on the Facebook fans page, your Facebook name will be known by the developer. When you use the cloud feature, you have to register an account with your email address. Thus, your email address will also be known by the developer. Note that Smart Books will NOT know your password of your Gmail account. Smart Books will protect your personal information. Your personal information will NOT be known by any third-party

YOUR ACCEPTANCE OF THESE TERMS

By using Smart Books, you signify your acceptance of this policy. If you do not agree to this policy, please do not use Smart Books. Your continued use of the Smart Books following the posting of changes to this policy will be deemed your acceptance of those changes.

Measures we take to ensure application’s data security:

  • Smart Books software is hosted on a client provided dedicated server and data is maintained on separate database to enhance performance and security.
  • Data in-transmit is encrypted using SSL/TLS certificates.
  • Data at rest is encrypted using Transparent Data Encryption on SQL Server Databases.

If you have any questions about data security please email our support team who'll be happy to answer them for you: support@bailssoft.com

PASSWORD

We only store user passwords that are first hashed using bcrypt. Your password is never stored in our database in an unencrypted, or decryptable, format. You are responsible for choosing a strong password and keeping it secret.

When we need to store secrets or API keys on your behalf then they will be stored in an encrypted form. The encrypted credentials are only accessible by internal services that need those credentials to function.

USER PERMISSION

Smart Books allows you to securely give employees and team members access to your primary account. Any team member that admin adds will be able to access your primary account using their own user account, and login. No sharing of passwords is necessary (please don't do this!). You are able to instantly revoke an individual's access at any time.

EMPLOYEE ACCESS

We will only access your account to respond to support requests, and seek your consent before proceeding. The exception is if there is suspected abuse or an urgent security reason.

When working on a support issue we do our best to use the minimal amount of data needed to resolve your issue.

PURPOSE OF THE AGREEMENT: SCOPE OF SMART BOOKS OFFER

The central function of Smart Books product is order software license. You will be able to use this product offline. Where Smart Books is used solely offline, the data you enter will be stored de-centrally on your storage medium. In such a case, we will not be able to access these data.

If you use Smart Books in combination with a registered account, all data and tasks entered will be integrated into a database. The purpose of this database is to allow you to use Smart Books at various different levels and call up your tasks anywhere and at any time. Data are transmitted to the respective terminal using SSL encryption so that your data are transmitted securely.

We use personal data in order to enable secure, effective and user-related use of Smart Books services, including for:

  • Calling up the shifts and patterns via the internet;
  • Anonymously analyzing shift management statistics for press releases;
  • Recommending Smart Books by using the "Invite" function for friends and acquaintances (email address).

DELETING YOUR DATA

If your data are no longer required for the aforementioned purposes, we will delete them. Completed tasks will remain stored and will be marked "Completed" in the database. If you delete your account, we will also delete all data completely from your account (lists, tasks and shared lists). Data you have entered in lists belonging to third parties will remain in existence as these are part of third-party accounts. If data has to be retained for statutory reasons, these will be blocked and will then no longer be available for any further use.

RIGHT TO INFORMATION AND CORRECTION

You naturally have the right to receive information about the data held and stored by Smart Books about you. Equally, you have the right to have incorrect data corrected or blocked. To have this done, please contact: support@bailssoft.com

Amendments to this Privacy Policy:

We reserve the right to amend this Privacy Policy. You can call up the current version of the Privacy Policy at any time.